Term and Conditions

Last updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for golf enthusiasts aged 18 years or older who wish to purchase high-quality golf equipment. By using our site, you confirm you meet these requirements.

1.2 Intellectual Property Rights

All content on ukgolfcourse.com, including text, graphics, logos, and product designs, is the property of Golf World Sales and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We take great care to accurately describe our golf equipment including:

• Golf clubs (drivers, fairway woods, etc.)
• Golf clothing and accessories
• Technical equipment (GPS devices, electric trolleys)
• Golf shoes and gloves

While we strive for accuracy, slight variations in color or appearance may occur due to monitor settings.

2.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product without notice.

3. Ordering Process

3.1 Placing an Order

By placing an order, you:

• Confirm all information provided is accurate
• Agree to pay the total amount including any applicable taxes
• Authorize us to process your payment

3.2 Order Confirmation

After placing your order, you’ll receive an email confirmation. This constitutes our acceptance of your order.

3.3 Order Changes/Cancellations

Order changes or cancellations must be requested within 1 hour of placement by emailing [email protected]. We cannot guarantee we can accommodate requests after this period.

4. Payment Terms

4.1 Accepted Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

4.2 Pricing and Currency

All prices are in GBP (£) and inclusive of VAT where applicable. We reserve the right to adjust prices due to market conditions or supplier changes.

4.3 Payment Security

All transactions are processed through secure payment gateways. We do not store your full payment details on our servers.

5. Shipping and Delivery

5.1 Shipping Options

We offer two shipping methods:

• Standard Shipping: £12.95 via DHL/FedEx (10-15 business days)
• Free Shipping: Orders over £50 via EMS (15-25 business days)

5.2 Delivery Areas

We ship worldwide except to certain Asian countries and remote regions. Customers are responsible for any customs fees or import duties.

5.3 Delivery Times

Orders are processed within 1-2 business days (excluding weekends/holidays). Delivery times are estimates and may vary due to customs processing.

5.4 Failed Deliveries

If delivery fails due to incorrect address information, you may be responsible for reshipping costs.

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of delivery for unused items in original packaging with tags attached. Exceptions:

• Golf gloves and base layers (non-returnable for hygiene reasons unless faulty)

6.2 Return Process

To initiate a return:

1. Email [email protected] with “Return Request – Order #[Number]”
2. Await our Return Merchandise Authorization (RMA)
3. Ship items to: Golf World Sales Returns, 72 Brook St, Chester, GB CH4A 5VF

6.3 Refund Processing

Refunds are issued to the original payment method within 3-5 business days after we receive and inspect your return. Original shipping fees are non-refundable unless the return results from our error.

6.4 Faulty Items

For damaged or incorrect items (e.g., drivers, golf shoes), contact us immediately. We’ll arrange prepaid return shipping and expedited replacement.

7. Customer Responsibilities

7.1 Account Security

You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

7.2 Prohibited Activities

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Submit false or misleading information
• Use automated systems to place orders

8. Limitation of Liability

Golf World Sales shall not be liable for:

• Indirect, incidental, or consequential damages
• Delays caused by events beyond our reasonable control (e.g., natural disasters, pandemics)
• Improper use of golf equipment that doesn’t follow manufacturer guidelines

Our total liability for any claim related to your order shall not exceed the purchase price of the products in question.

9. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England.

10. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our site after changes constitutes acceptance of the new terms.

11. Contact Information

For questions about these Terms and Conditions, contact us at:

Golf World Sales
72 Brook St
Chester, GB CH4A 5VF
Email: [email protected]