Welcome to Golf World Sales’ FAQ section. As fellow golf enthusiasts, we’ve compiled answers to the most common questions about our premium golf equipment and services. If you can’t find what you’re looking for, please don’t hesitate to contact our team.
About Golf World Sales
Who is Golf World Sales?
We’re a UK-based premium golf retailer specializing in high-quality equipment and apparel for dedicated golfers worldwide. Our carefully curated selection includes everything from clubs and accessories to performance clothing and shoes.
What type of golfer shops at Golf World Sales?
Our target customers are serious golfers who value quality equipment and apparel. Whether you’re a frequent player looking to upgrade your gear or a golf enthusiast seeking premium accessories, we cater to players who appreciate performance and craftsmanship.
Product Questions
What types of products do you offer?
We specialize in:
- Golf clubs (Drivers, Fairway Woods, etc.)
- Performance golf clothing and base layers
- Premium golf shoes and gloves
- Essential accessories (bags, balls, belts, headcovers)
- Technical equipment (GPS devices, electric trolleys)
Are your products authentic?
Absolutely. We source all our products directly from manufacturers and authorized distributors. Every item we sell is 100% genuine and comes with full manufacturer warranties where applicable.
Ordering & Payment
What payment methods do you accept?
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Is my payment information secure?
Yes, we use industry-standard encryption to protect all transactions. We never store your full payment details on our servers.
Shipping & Delivery
Where do you ship?
We ship worldwide, excluding some Asian countries and remote areas. During checkout, you’ll be able to see if we deliver to your location.
What are my shipping options?
We offer two reliable options:
- Standard Shipping (£12.95) – via DHL or FedEx (10-15 business days after dispatch)
- Free Shipping – via EMS (15-25 business days after dispatch) for orders over £50
How long does order processing take?
We process orders within 1-2 business days. Orders placed after 2pm GMT or on weekends will be processed the next business day.
Will I have to pay customs fees?
International customers are responsible for any import duties or taxes, which vary by country. All prices on our website are shown in GBP (£).
Can I track my order?
Yes, you’ll receive tracking information as soon as your order ships. For Standard Shipping, you can track your package every step of the way.
Returns & Exchanges
What is your return policy?
We offer a 15-day return policy from the date of delivery. Items must be unused and in their original packaging with all tags attached.
How do I initiate a return?
Please contact our customer service team at [email protected] to begin the return process. Include your order number and details about the item you wish to return.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
Contact Information
How can I contact Golf World Sales?
You can reach our customer service team at:
- Email: [email protected]
- Address: 72 Brook St, Chester, GB CH4A 5VF
Happy golfing from the Golf World Sales team!